Pharmacy technicians provide various technical support services within the pharmacy department. This position involves providing services related to inpatients and/or ambulatory patients. These include but are not limited to: processing and filling outpatient prescriptions for scheduled and non-scheduled federal legend drugs and medical devices, over-the-counter products and supply items; inpatient preparation and distribution of unit dose medications and ward stock items and intravenous. Major Duties, but not limited to: Pick up daily prescriptions left at mailbox outside building and at waiting area; opens and sort all mail prescriptions received and counts them. Deals with patient's prescriptions delivery problem and medication claims through telephone and receiving window. Deals with Fee Basis prescriptions claims and co-payment claims. Processes patient refill requests into computer by scanner or manually after evaluating patient medication profile in the computer and determining whether or not the refills are authorized. Files all prescription and refill request processed and medication dispensing copy by date. Operates the Automated Prescription Filling Machine. Performs the necessary checklist to power up and power down the machine. Performs normal maintenance of the machine, including changing ribbons on the two types of printers, changing labels and paper for the two types of printers, daily cleaning of the printers and the machine. Fills empty canisters, tracking the contents by barcode reader, to allow an audit trail of the drugs placed into the machine. Fills bottle bins. Assures that rejected vials are recycled. Retrieves all manual pick medications by scanning all totes direct to these stations. Through scanning process, reads and adhere medication label and determine the kind of strength and dosage of the drug and medical supplies, to be dispensed. Sets up prescription by counting correct amount of medication and pouring it in correct stock container. Maintains area of work clean and in an orderly manner. Gives basic maintenance to counting machines. Maintains stock on proper date by making monthly inspections and removing expired drugs. After the prescription has been filled, adheres computer instruction label to containers and passes processed medications to Pharmacist for verification. Maintains all Check stations properly replenish of dispensing paper, address labels, shipping sack, paper bags. Verifies that all printers are working properly. Releases all prescriptions dispensed through scanner except medication not available and medical supplies. Delivers dispensed medications in and accurate, orderly, and timely manner, giving patient proper information in regard of his medications. Prepares and packs on shipping sacks and boxes all medication left at window for more than one day, to be send by mail. Assures medications are packed adequately and secure on the proper size of shipping sack or appropriate box. Performs monthly inspection of areas. Removes outdated, excess, or deteriorated items. Dispenses medical and ostomy items by mail or by window upon the receiving of prescription. Maintains area of work in a neat, clean, and orderly manner so that supplies can be readily inventoried. Makes inventory of all medications and supplies and submits daily listing of out of stock items. Prepares all bulk compounds and labels limited quantities of complex products following the procedures for which there is a master formula card. Weight's chemicals use balances and volumetric measurement. Fills "Pharmacy Manufacturing and Assay Record" VA Form 10-1361 for quality control. Pre-packages bulk product (ex: tablets, liquid, cream) into quantities and containers convenient for rapid and accurate drug dispensation. Informs and document any shortage or discrepancies to supervisor and/or budget clerk. Checks invoices of merchandise received from commercial or government sources. Responsible for inventory, distributing and rotating existing stock. Responsible for the receiving of all merchandise including medical and ostomy supplies and hazardous substance. Attends patient's claims by telephone regarding status of their medications. Communicates potential problems to Supervisor or designee. Work Schedule: Main Schedule: Mondays to Fridays (3:00 pm - 11:30 pm and/or 11:00 pm - 7:00 am). Requires to work on weekends, holidays and on-call. May require work daily shift: 7:00 am - 3:30 pm and/or 8:00 am - 4:30 pm. Telework: Not Available. Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.